Your assessment data, your scores, and your account live in Microsoft Azure's UK South region.
A small number of trusted providers help us run the service, each handling only what their job needs. Payments are handled by Paddle. Service emails, such as verification codes, are sent through Resend. Our newsletter and broadcast emails run through Brevo. Verification by text, where offered, uses Twilio, and verification by LinkedIn uses LinkedIn — in both cases only for confirming your employer, and the details are deleted straight after.
The AI that powers your assessment conversation is provided by Anthropic. It processes only the current moment of the conversation and keeps nothing afterwards — none of your data is retained by the AI provider or accessible at any point by them, or used for training their models.
Our customer support is handled through Intercom, which is hosted in the United States. Support conversations — for example, a question you send us — are handled there. Your assessment answers, your scores, and your culture data are never part of that; they stay in the UK.
Full detail of every provider and what they handle is in our Privacy Policy at congruo.io/privacy. If you have a specific question, write to [email protected].